CSR and the Scalpel - Opening up CSRs to Surgery
What every CSR needs to know about surgery to have educated conversations with clients.
Don't Worry, This Course Won't Be Teaching You How to Open For a Surgery
Pet History
Pet History PDF
A Code of Conduct
Cod of Conduct Example
Arguably the Most Important Part of Surgery for the CSR
Example Scheduling Memo to Staff
Recheck Radiograph Example PDF
Drop-off Appointments or Rechecks
Example Surgical Authorization Form
Example Drop-off Information Questionnaire
Example Drop-off Client Information Sheet
Example Visitor Policy Information Sheet for Owners
Check-out
Ring Those Lines!