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VRCE General Practice Program
Bundle • 47 learning productsVRCE’s 40 hours of study includes 32 courses over 2 semesters. Each student is required to complete a workbook, per semester, that is designed to customize the learning to the student’s home hospital, alongside observation checklists.
$750
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VRCE Specialty & ER Program
Bundle • 47 learning productsVRCE SPECIALTY & ER's 40 hours of study includes 32 courses over 2 semesters. Each student is required to complete a workbook, per semester, that is designed to customize the learning to the student’s home hospital, alongside observation checklists.
$850
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IVAP - IGNITE Veterinary Assistant Program
Bundle • 15 learning productsIGNITE Veterinary Assistant Program (IVAP) is a modern learning program that will equip your veterinary assistants with the skills and knowledge to deal with challenging scenarios in the practice, today and tomorrow.
$999
Industry-Leading Training Programs
Elevate Your Team
Individual Courses
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What Are All These Vaccines For? Your Guide to Canine and Feline Vaccines
Course • 28 lessonsEver have a client say, "My dog has a great temperament, he doesn't need his Distemper vaccine!"? If not, you soon will! We need to be the ones to educate clients at a front desk level about why vaccines are important and what they all actually do.
$25
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Conflict with Clients
Course • 34 lessons5.0 average rating (1 review)In this course, you'll learn: 1. To put yourself in the client's shoes, to demonstrate empathy and understanding. 2. How to be conflict confident in a healthy manner. 3. Common communication mistakes, how not to make them, and fix the situation.
$25
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CSR Grief, Burnout and Compassion Fatigue
Course • 27 lessonsMental health is important, regardless of your position at the hospital. Use this course to dive deeper into what mental health struggles CSRs routinely face, as well as how to grieve (an inevitability of the veterinary field).
$25
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Reputation Management and Client Abuse
Course • 11 lessonsBullying is never okay. Learn how to handle online bullying and reputation management for your clinic.
$25
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Parasites Are Gross!! Your Guide to Common Parasites
Course • 31 lessonsThe creepy and the crawly! This course will break down what parasites you will hear and/or see working in the veterinary hospital.
$25
Learning Communities
Role-Based Subscriptions for Everyone in the Practice
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CSR Learning Community
Bundle • 81 learning productsThe go-to place for CSRs to continue to grow their knowledge! Featuring weekly deep dive courses, handouts, and discussions around key topics needed for CSR success, plus a supportive community, gamification, and a powerful search.
Purchase$198 / year