Course curriculum

    1. Introduction

    2. Why 'Seek to Understand' is important

    3. Step 1: Prepare for the Conversation and Choose the Right Setting

    4. Step 2: State the Purpose of the Conversation

    5. Step 3: Listen without Judgment

    6. Step 4: Ask Open-Ended Questions

    7. Step 5: Provide Constructive Feedback and Collaborate on Solutions

    8. Step 6: Set Clear Expectations and Consequences and Follow Up

    9. Step 7: Document the Conversation

    1. Let's test your knowledge!

About this course

  • Free
  • 10 lessons
  • 0 hours of video content

Discover your potential, starting today

Enroll today