Course curriculum

    1. A veterinary receptionist plays a crucial role in the smooth operation of a veterinary clinic or hospital, which is not news to you because you ARE that crucial player. And knowing that will emit your confidence into all that you so.

    2. Client Interaction

    3. Client Questions and Concerns

    4. Handling Phone Calls

    5. Administrative Tasks

    6. Multi-Tasking

    7. Coordination with the Veterinary Team

    8. Handling Emergencies

    9. Client Education

    10. Representing the Clinic

    11. Problem Solving

    12. In Summary

    13. What does confidence mean to you?

About this course

  • Free
  • 13 lessons
  • 0 hours of video content

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