4.3 /5
(3)

12
Instructions
Welcome to the Course!
You're Here for a Reason
Reinforcement Check-in: True or False
Reinforcement Check-in: Multiple Choice
Qualities of a Top-Notch CSR
How These Qualities Apply to You
How These Qualities Apply to You: Be a Good Person (and CSR)!
Competencies Required
A Reminder...
Apply What You've Learned!
Workbook Activities

4.3 /5
(3)

  • Avatar
    Rose-Anne
    (5)
    It explains clealy and accurately what the course is about. Good job!

    The text was informative, detailed and easy to follow.

  • Avatar
    Laura
    (3)
    Course 1 Qualities of a Top Front Desk Team Member

    While I agree with the material in this course. It felt like a very general overview, and I did not grasp any tangible skills to use in my day to day work.

  • Avatar
    Martha
    (5)
    qualities of a top front desk team member

    Very helpful in doing what you need to do as a CSR under pressure