11
Information
Welcome to the Course!
You're Here for a Reason
Reinforcement Check-in: True or False
Reinforcement Check-in: Multiple Choice
Qualities of a Top-Notch CSR
How These Qualities Apply to You
How These Qualities Apply to You: Be a Good Person (and CSR)!
Competencies Required
A Reminder...
The Important Role of a CSR in the Specialty and ER Hospital
Erin
Very Informative
I felt like this section of the course was very infortmative.
Laura
Course 1 Qualities of a Top Front Desk Team Member
While I agree with the material in this course. It felt like a very general overview, and I did not grasp any tangible skills to use in my day to day work.
Rose-Anne
It explains clealy and accurately what the course is about. Good job!
The text was informative, detailed and easy to follow.
Tracy
Straight forward and uplifting
This course made me feel excited for the rest of the courses!
Martha
qualities of a top front desk team member
Very helpful in doing what you need to do as a CSR under pressure