11
Information
Welcome to the Course!
You're Here for a Reason
Reinforcement Check-in: True or False
Reinforcement Check-in: Multiple Choice
Qualities of a Top-Notch CSR
How These Qualities Apply to You
How These Qualities Apply to You: Be a Good Person (and CSR)!
Competencies Required
A Reminder...
The Important Role of a CSR in the Specialty and ER Hospital
Tracy
Straight forward and uplifting
This course made me feel excited for the rest of the courses!
Rose-Anne
It explains clealy and accurately what the course is about. Good job!
The text was informative, detailed and easy to follow.
Laura
Course 1 Qualities of a Top Front Desk Team Member
While I agree with the material in this course. It felt like a very general overview, and I did not grasp any tangible skills to use in my day to day work.
Martha
qualities of a top front desk team member
Very helpful in doing what you need to do as a CSR under pressure