13
Instructions
Have you...
Welcome to the Course!
You're Here for a Reason
Reinforcement Check-in: True or False
Reinforcement Check-in: Multiple Choice
Qualities of a Top-Notch CSR
How These Qualities Apply to You
How These Qualities Apply to You: Be a Good Person (and CSR)!
Competencies Required
A Reminder...
Apply What You've Learned!
Workbook Activities
Rose-Anne
It explains clealy and accurately what the course is about. Good job!
The text was informative, detailed and easy to follow.
Laura
Course 1 Qualities of a Top Front Desk Team Member
While I agree with the material in this course. It felt like a very general overview, and I did not grasp any tangible skills to use in my day to day work.