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Instructions
Are you Sadness or Joy?
Question
Empathy Versus Sympathy
Reinforcement Check-in: Empathy Versus Sympathy
Listening & Acknowledging Emotions
6 Small Ways to Exhibit Empathy
Reinforcement check-in: Match Descriptions to Actions
3 Empathetic Statements to Bring with You
Reinforcement Check-in: Empathetic Statements
Empathy in Action
Reinforcement Check-in: Listening
What is Empathy?
7 Tips to Become a Better Listener for Your Clients
Reinforcement Check-in: Better Listening
Preparing for End-of-Life Appointments
Video: Admitting Patients for Euthanasia
8 Steps to Express Empathy During an End-of-Life Appointment
Reinforcement Check-in: Express Empathy
7 Do's During Euthanasia Appointments
5 Things to Do After an End-of-Life Appointment
5 Ways to be Compassionate When Following Up on Euthanasia
Reinforcement Check-in: End-of-Life Appointments
Reinforcement Check-in: Fill in the Blanks
Reinforcement Check-in: True/False
Apply What You've Learned!
Workbook Activities
Resources
Marlow
great course