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Information
Why Does the Client Experience Matter to Referring DVMs?
How Starbucks® Does it
That Special Kind of Feeling
Moments that Matter are Memorable
More Memorable Moments
Real Life Story from a VRCE Grad
Reinforcement Check-in: Short Answer Question
Client Retention for the Specialty and ER Clinic
Making the rDVM Look Good
Communication is Key
Foundations of the Client Experience in Specialty & ER
Rose-Anne
The Referring DVM EXperience
It covered material that might be overlooked by a CSR. Great details!