VRCE Specialty and ER Semester 2 Course 11 - Discharging Patients from Your Hospital

In this course, you'll learn to: 1. Clarify your role as a CSR when discharging patients. 2. Interpret an invoice and explain the components to a client. 3. Recognize and apply the 3 Rs of patient discharge.

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Curriculum

20 Lessons
Information
Learn How to Discharge a Patient
Reinforcement Check-in: Discharge Appointment Steps
The Invoice
Step 1: Verify that All Items Have Been Invoiced
Step 2: Review the Invoice With the Client
Step 3: State the Total
Reinforcement Check-in: Put the steps in order
Reinforcement Check-in: True or False
The Three Rs of Patient Discharge: Recall, Remind, Recheck
The Recall
The Reminder
The Recheck
Higher Recheck Rates
Reinforcement Check-in: The triple threat
Reinforcement Check-in: Reasons for Rechecks
Ensure Take Home Items Are Received
Prescriptions, Take Home Instructions, New Client Packets
Reinforcement Check-in: Take-home Goodies
Basic Hospital Finance and Revenue Drivers for the CSR

Recent Reviews

  • Avatar
    Rose-Anne
    (5)
    Discharging Patients from your Hospital

    It covered little known details about discharging a patient. Good job.

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this course is part of a bundle

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  • 20 Lessons
This course also includes:
  • Digital Workbook
  • Study Group Community
  • Certificate of Completion
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