12
Instructions
The Anatomy of an Appointment
Collect Information on the New Client and Patient
Asking for the Appointment
The Appointment Capture Tool
Fee Inquires
Specialty Appointments
Emergency Calls
The Dangers of Diagnosing
Reinforcement Check-in: Fill in the blank
Apply What You've Learned!
Workbook Activities
Rose-Anne
Appointment Setting for Speciality and ER Hospital
I do not currently work in a hospital and it taught me how to handle efficient and effective appointment setting. Good job!