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Information
What's It About?
Busy Lives = Shorter Patience
But You Are an Emergency Hospital!
Remember!
Go Above And Beyond
The Situations
How Many Patients Vs. How Many Minutes
Steps 1 and 2
Steps 3 and 4
Step 5
Reinforcement Check-in: Multiple Selection
Reinforcement Check-in: Single Selection
Even Without Delays You Can Impact Wait Times
Wait Time Management Baseline
Now For the How
Emergency Data
How Can You Help?
Managing a High Volume Caseload
Rose-Anne
managing Wait Time Expectations
A timely course. Covered ways to manage, measure and reduce wait times, as well as to how to communicate withthe client. Good job.