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Chapter 1/5
Knowledge is Power
Labrador Retriever and German Shepherd
Golden Retriever and English Bulldog
Beagle and French Bulldog
Poodle and Rottweiler
Yorkshire Terrier ("Yorkie") and Boxer
Reinforcement Check-in: Match the breed with its picture
Pug and Cocker Spaniel
Bassett Hound and Schnauzer
Dachshund and Corgi
The Pit Bull
Reinforcement Check-in
The Designer Mixes
Mixed Dog Breeds
Reinforcement Check-in: Which picture represents the Dachshund?
Brachycephalic and Dolichocephalic Breeds
Notable Cats
Reinforcement Check-in
Chapter 2/5
What Do All Those Letters Mean?!
Anatomy of a Medical Term - How does it apply to a CSR?
The 3-Part Anatomy of a Veterinary Term
Common Medical Prefixes, Suffixes and Root Words
Some Anatomy Terminology
Physical Exam Terminology and Abbreviations
Reinforcement Check-in
Pharmacy and Patient Treatment Terms and Abbreviations
Laboratory & Anesthesia Terminology
Take a Moo-ment
Dentistry & Diagnostic Imaging Terminology
Radiology Video
Radiology Video
Radiology Video
Reinforcement Check-in
Critical Care & Internal Medicine Terminology
Ophthalmology and Dermatology Terminology
Terminology is Heavy! Let's Break it Up a Little With Some Practice!
Reinforcement Check-in
Surgery Terminology
Reinforcement Check in
Terminology True or False!
Terminology Glossary
Chapter 3/5
Why Do You Need To Know Restraint?
Canine Sitting Restraint
Canine Restraint Devices
Lifting a 50 Pound or Less Canine
Lifting a Canine Over 50 Pounds
Canine Nail Trim Restraint
Canine Ear Cleaning Restraint
Canine Anal Gland Expression Restraint
Feline Restraint
Feline Nail Trim Restraint
Feline Ear Cleaning Restraint
Weighing a Feline Patient
Removing a Feline From a Carrier
Reinforcement Check-in
Fear Free®
It Ain't All Dogs and Cats!
Avian (Bird) Restraint
Lagomorph (Rabbit) Restraint
Cavia Porcellus (Guinea Pig) Restraint
Rodent (Mice, Rat and Hamster) Restraint
Some Basics of a Fear Free Approach
CSRs and Fear Free
The First Rule of Fear Free
Fear Fear Handling with Feline Patients
Fear Free Feline Technique
Treat Your Feline Patients
Fear Free Handling with Canine Patients
Fear Free Wall Restraint
How Can I Alleviate the Fear, Anxiety and Stress?
The Patient Slipped Their Collar
Brought in Without Restraints
Got Loose from Staff
Reinforcement Check-in
Chapter 4/5
What is a Free Catch?
Reinforcement Check-in
Stool Samples
More Details
Chapter 5/5
Accurate Information Importance
Initial Initial Initial
Prescription Components
Manufacturer Bottle
Reinforcement Check-in
Why is it Important to Know Common Drugs?
Reinforcement Check-in
What Can a CSR Fill & How?
Reinforcement Check-in
Easily Mixed Up Meds
Reinforcement Check-in
If a Mistake is Made
Controlled Drugs Mean Extra Precautions
Quiz
Digital Workbook
Completed "Medical Moments" Workbook
Download and Complete the "Medical Moments" Proficiency Checklist
Completed "Medical Moments" Checklist
Practical Assignment Instructions
Completed Medical Moments Assignment Upload
