16
Instructions
What's It About?
Busy Lives = Shorter Patience
Remember!
Go Above And Beyond
The Situation
The Steps, #1 and #2
Steps #3 and #4
Step #5
Reinforcement Check-in: Wait Reasons
Reinforcement Check-in: How often
Even Without Delays You Can Impact Wait Times
Wait Time Management Baseline
Now For the How
Apply What You've Learned!
Workbook Activities
Ann
Wait time
Interesting to find there was a set wait time to let clients know when we are running behind.
Christine
Great title
Great course
Kristen
Semester 2, course 2
Informative
Malinda
Wait Time
Good info
Kim
Managing Wait Times
Dustin
Helpful
How to handle clients during a longer than usual wait time is very helpful and useful information.
Danielle
No more wait times :)
So glad we have a really good team that keeps wait time to less than 5 minutes.
Sabrina
Very Good Title and Topic Description
Teaching real life topic and scenarios. Very good.
Elizabeth
Managing Wait times- Covers the basis
Great info on cutting down wait times
Michelle
Well Done
I love the different ideas for making wait time shorter and how to preoccupy the clients in an event of an emergency