15
Information
What's It About?
Busy Lives = Shorter Patience
Remember!
Go Above And Beyond
The Situation
The Steps, #1 and #2
Steps #3 and #4
Step #5
Reinforcement Check-in: Wait Reasons
Reinforcement Check-in: How often
Even Without Delays You Can Impact Wait Times
Wait Time Management Baseline
Now For the How
New Client Acquisition
Ann
Wait time
Interesting to find there was a set wait time to let clients know when we are running behind.
Christine
Great title
Great course
Kristen
Semester 2, course 2
Informative
Malinda
Wait Time
Good info
Kim
Managing Wait Times
Dustin
Helpful
How to handle clients during a longer than usual wait time is very helpful and useful information.
Danielle
No more wait times :)
So glad we have a really good team that keeps wait time to less than 5 minutes.
Sabrina
Very Good Title and Topic Description
Teaching real life topic and scenarios. Very good.
Elizabeth
Managing Wait times- Covers the basis
Great info on cutting down wait times
Michelle
Well Done
I love the different ideas for making wait time shorter and how to preoccupy the clients in an event of an emergency
Karen
Manage waiting times.
I feel my practice's waiting times are tooooo long. We have tried many things to shorten the times but we haven't been able to come up with a solution. We have tried pre exam questionnaires which help shorten the check in time, but the time waiting in an exam room for the doctor is too long.