4.9 /5
(11)

13
Instructions
Professional Appearance and Scent
Body Modifications in the Veterinary Practice
Prevent That "Au Natural" Body Odor from Offending!
Assume Clients Can Hear You at All Times
No Slacking
No Gossiping
Reinforcement Check-in: Multiple Choice
Appropriate Use of Electronic Devices
Workplace Bullying is NEVER Professional
Reinforcement Check-in: True or false?
Apply What You've Learned!
Workbook Activities

4.9 /5
(11)

  • Avatar
    Michelle
    (5)
    Great refresher

    It was a good refresher on how you dress can make or break the first impression a client has

  • Avatar
    Christine
    (5)
    Good

    Good

  • Avatar
    Dustin
    (5)
    Helpful Reminder

    This is a great reminder of professionalism in the workplace and a reminder of being aware of clients when venting or talking about your weekend to co-workers

  • Avatar
    Kim
    (5)
    Professionalism in the Workplace

  • Avatar
    Danielle
    (5)
    Very helpful

    Great course for overall quality of work environment.

  • Avatar
    Malinda
    (5)
    Professionalism

    A+

  • Avatar
    Sabrina
    (5)
    Title describes exactly what is in this Course.

    Text supports what our clinic does, practices and follows. Great to know we are on point.

  • Avatar
    Amy
    (5)
    Professionalism in the workplace

    Dress in clean and professional everyday.

  • Avatar
    Juanita
    (5)
    great

    great

  • Avatar
    Kristen
    (5)
    Informative

  • Avatar
    Laura
    (4)
    Professionalism

    Would have liked to see more specifics on dress code. Specifically fit of clothes and what to wear under scrubs so when staff bends over to hold a pet, they are not showing more than needed. Definitely would have liked more specifics on phone use, we have a staff member who uses the mobile apps for bloodwork and xrays in the room. These apps are for staff use to look up things when off shift or away from a computer. We have shown him numerous times how to do the same things on the lab tops/tablets so it is easier for clients to see on a bigger screen. It looks like he's just reading a text on his phone because he will rattle off blood values while holding his phone and the client folders. He claims "his generation understands its an app" and "he's working" many of us think it looks so unprofessional and lazy when he could easily grab a laptop or tablet like the rest of the staff.

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