Course curriculum

    1. Communicating Value

    2. Communicating Value...When Price is an Issue Discuss the VALUE

    3. Empathy Video

    4. Empathy Discussion

    5. Communication Styles

    6. Exactly Listening Challenge: Group Discussion

    7. Types of ER Clients

    8. 5 Stages of Grief

    9. Final

About this course

  • Free
  • 9 lessons
  • 0 hours of video content

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