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Information
YOU Make Magic Happen
So What Can You Do?
Schedule vs. Offer "Advice"
Itchy Dog
Itchy dog True or False
Let's Talk Money
Failing to Charge a Client Video
Reinforcement Check-in: New Clients
Reinforcement Check-in: Client Calls
Collect Information on the New Client and Patient
Add a New Client and Patient to an Existing Record
Tip: Find Out Which Veterinarian They Prefer to see
Reinforcement Check-in: Client Preference
Reinforcement Check-in: New Client Information
A Word on Same-Day Appointments
Different Types of Same Day Appointments
Reinforcement Check-in: To walk in, or not to walk in
Reinforcement Check-in: Match the situations
Different Types of Appointments
Reinforcement Check-in: Wellness Visits
Surgical Visits, Drop-off Appointments, and Discharges
How Much Time Do I Schedule?
Reinforcement Check-in: Required Information
Reinforcement Check-in: When the Appointment is Over
A Word on Technician Appointments
A Word on Boarding Reservations
A Word on Euthanasia Appointments
What is Empathy?
Reinforcement Check-in: Empathy
Reinforcement Check-in: Matching
Admitting Patients to your Hospital
Kristen
Semester 1, Course 10
Malinda
Appointments
Great for learning the different types of appointments and how to handle scheduling them.
Tara
Introduction to appointment capture
Sabrina
Very Good Title and Topic Description
Excellent
Sarah
course 10
informative
Jacqueline
The title lets you know you will be discussing booking appointments.
This course helps you know how to properly schedule an appointment.
Kim
Introduction to Appointment Capture
Christine
Loved the title
Enjoyed this course
Danielle
Great Course!
The tip on checking charges was helpful.
Marie
CSR Manager
Excellen