5.0 /5
(12)

19
Information
Welcome to Non-Verbal Communication!
Body Language in Action!
What's Communication?
Reinforcement Check-in: True or False
Methods of Communication
Reinforcement Check-in: Verbal and Nonverbal Communication
The Universal Language of the Eyes and Face!
The Universe of the Face
Reinforcement Check-in: Facial Expressions
Tone of Voice and Non-Words
All About the Mouth
Monitoring Our Body Language
Scenario
Body Language that Sends a Negative Message
Reinforcement Check-in: Blink
Body Language that Sends a Positive Message
Resources
Empathy and Helping Clients

5.0 /5
(12)

  • Avatar
    Carina
    (5)
    Favorite Course Yet

    I have really enjoyed this course. Learning about empathy, active-listening, and normalizing statements have really helped me improve my skills as a CSR!

  • Avatar
    Sarah
    (5)
    course 7

    enjoyable

  • Avatar
    Sheree
    (5)
    very good

    great

  • Avatar
    Linda
    (5)
    VRCE Semester 1 Course 7 - Reading Body Language

    This was very informative and helpful to know how comfortable a client is with the conversation.

  • Avatar
    Malinda
    (5)
    Body Language

    Good assesment of verbal and non-verbal clues.

  • Avatar
    Christine
    (5)
    Great

    So informative

  • Avatar
    Jacqueline
    (5)
    The title tells you we will be learning how to read people's body language.

    Gave a lot of good information on non verbal communication

  • Avatar
    Kara
    (5)
    Great Info on Nonverbal Language

    This was a great course to help anyone realize that there is a lot more to it what people are saying other than just the words coming out of their mouths, they are also communicating to us through nonverbal cues too and this is a great crash course in it!

  • Avatar
    Karen
    (5)
    Body language.

    This is by far my favorite course. Reading body language is one of my favorite things. Especially the body language of the pets and their owners!

  • Avatar
    Leslie
    (5)
    Body Language

    I love this course this is a great refresher to make sure we are all conveying what we mean too. In other words make sure your body and face match what you are trying to say to the client and to make them as comfortable as possible.

  • Avatar
    Sabrina
    (5)
    Title describes exactly what is in this Course.

    Really good tips to improve on existing communication skills

  • Avatar
    Danielle
    (5)
    So Far So Good

    Enjoyed the Body Language portion of this course. Already seeing the difference in my responses.

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