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Information
Welcome to Non-Verbal Communication!
Body Language in Action!
What's Communication?
Reinforcement Check-in: True or False
Methods of Communication
Reinforcement Check-in: Verbal and Nonverbal Communication
The Universal Language of the Eyes and Face!
The Universe of the Face
Reinforcement Check-in: Facial Expressions
Tone of Voice and Non-Words
All About the Mouth
Monitoring Our Body Language
Scenario
Body Language that Sends a Negative Message
Reinforcement Check-in: Blink
Body Language that Sends a Positive Message
Resources
Empathy and Helping Clients
Jacqueline
The title tells you we will be learning how to read people's body language.
Gave a lot of good information on non verbal communication
Linda
VRCE Semester 1 Course 7 - Reading Body Language
This was very informative and helpful to know how comfortable a client is with the conversation.
Sarah
course 7
enjoyable
Sheree
very good
great
Malinda
Body Language
Good assesment of verbal and non-verbal clues.
Carina
Favorite Course Yet
I have really enjoyed this course. Learning about empathy, active-listening, and normalizing statements have really helped me improve my skills as a CSR!
Tara
Reading Body language
good information
Kimberley
Good information
Danielle
So Far So Good
Enjoyed the Body Language portion of this course. Already seeing the difference in my responses.
Sabrina
Title describes exactly what is in this Course.
Really good tips to improve on existing communication skills
Leslie
Body Language
I love this course this is a great refresher to make sure we are all conveying what we mean too. In other words make sure your body and face match what you are trying to say to the client and to make them as comfortable as possible.
Kara
Great Info on Nonverbal Language
This was a great course to help anyone realize that there is a lot more to it what people are saying other than just the words coming out of their mouths, they are also communicating to us through nonverbal cues too and this is a great crash course in it!
Karen
Body language.
This is by far my favorite course. Reading body language is one of my favorite things. Especially the body language of the pets and their owners!
Kristen
Semester 1 Course 7
I really enjoyed learning about body language.
Christine
Great
So informative