4.9 /5
(10)

20
Information
Describe It!
Only Newbies...
Calling An Old Number
Pulled Up Wrong Client
Discussing The Wrong Patient
Requesting An Incorrect Prescription
Reinforcement Check-in: Multiple Select
Incorrect Dose
Reinforcement Check-in: True or False
Incorrect Appointment Type
Incorrect Total
IMPORTANT
Ask!
Document
Exclusive Listening
What Not To Do When Caught In A Mistake
Reinforcement Check-in: Fill in the blank
What To Do When Caught In A Mistake
Basic Hospital Finance and Revenue Drivers for the CSR

4.9 /5
(10)

  • Avatar
    Christine
    (5)
    Good

    Good information

  • Avatar
    Dustin
    (5)
    Helpful Reminder

  • Avatar
    Juanita
    (5)
    Ok

    Ok

  • Avatar
    Sabrina
    (5)
    Very Good Title and Topic Description

    Great! It is so true....slow down. Take your time to not miss the smallest of small details that could potentially mean life or death of a pet. That would be horrible.

  • Avatar
    Michelle
    (5)
    Triple check

    It's a good reminder to always triple check everything we do

  • Avatar
    Elizabeth
    (5)
    Amazing title

    Great information

  • Avatar
    Kim
    (5)
    The Disasters of Missed Details

  • Avatar
    Linda
    (5)
    VRCE Semester 2 Course 13 - The Disasters of Missed Details

    This course had many valid points. When working with medical notes and medication details are improtant.

  • Avatar
    Malinda
    (5)
    Missed Details

    A+

  • Avatar
    Kristen
    (4)
    Informative

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