21
Instructions
Describe It!
Only Newbies...
Calling An Old Number
Pulled Up Wrong Client
Discussing The Wrong Patient
Requesting An Incorrect Prescription
Reinforcement Check-in: Multiple Select
Incorrect Dose
Reinforcement Check-in: True or False
Incorrect Appointment Type
Incorrect Total
IMPORTANT
Ask!
Document
Exclusive Listening
What Not To Do When Caught In A Mistake
Reinforcement Check-in: Fill in the blank
What To Do When Caught In A Mistake
Apply What You've Learned!
Workbook Activities
Christine
Good
Good information
Michelle
Triple check
It's a good reminder to always triple check everything we do
Kim
The Disasters of Missed Details
Linda
VRCE Semester 2 Course 13 - The Disasters of Missed Details
This course had many valid points. When working with medical notes and medication details are improtant.
Malinda
Missed Details
A+
Dustin
Helpful Reminder
Juanita
Ok
Ok