24 
                                        
                                    
                                
                                                        
                                                            
                                                            Information
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                
                                                        
                                                            
                                                            Healthy Finances = Healthy Pets!
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Finance - Why?
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Finance is a Superpower!
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Let's Take An Educated Guess
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Check-in: Personal Knowledge
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                
                                                        
                                                            
                                                            100 Pennies Game: Different Expense Categories
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Reinforcement Check-in - Match the term to the correct description
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Real-World Example: Using Those 100 Pennies
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Reinforcement Check-in -  Multiple Selection
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                
                                                        
                                                            
                                                            I'm Not The Practice Manager, So Why Me?
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Video: So What's My Role Then?
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            My Part in Managing Direct Expenses
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Reinforcement Check-in -  True or False
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Video: My Part in Managing Fixed Expenses
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Reinforcement Check-in: Single Selection
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                
                                                        
                                                            
                                                            CSRs Hold the Keys to Hospital Revenue
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Reinforcement Check-in - True or False
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Appointments Rule!
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Reinforcement Check-in -  Drag and Drop
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Video: Take Time to Know Your Clients!
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Reinforcement Check-in - Single selection
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                    
                                                        
                                                            
                                                            Reinforcement Check-in - Match each description to its term
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                
                                                        
                                                            
                                                            The Benefits of Cross-Training and Career Advancement
                                                        
                                                        
                                                            
                                                                
                                                                    
                                                                
                                                            
                                                            
                                                        
                                                    
                                                    
                                                 
       
                                        
Michelle
lots to learn
Great topic for understanding the finer point of running a clinic, not just what goes on infront
Linda
VRCE Semester 2 Course 14 - Basic Hospital Finance and Revenue Drivers for the CSR
This course was very spot on, customers love it when we are personable and friendly to them and their pets.
Christine
Good title
Liked the text
Sabrina
Title describes exactly what is in this Course. Spot on.
The detail in this Course helped me understand our clinics processes more clearly. Excited to put what I have just learned to use immediately.
Elizabeth
Covered the topics
Challenging material but informative
Malinda
Finance Basics
A+
Dustin
Informative
Informative information for all CSRs
Kim
Basic Hospital Finance and Revenue Drivers for the CSR
Juanita
Ok
Ok