25
Instructions
Healthy Finances = Healthy Pets!
Finance - Why?
Finance is a Superpower!
Let's Take An Educated Guess
Check-in: Personal Knowledge
100 Pennies Game: Different Expense Categories
Reinforcement Check-in - Match the term to the correct description
Real-World Example: Using Those 100 Pennies
Reinforcement Check-in - Multiple Selection
I'm Not The Practice Manager, So Why Me?
Video: So What's My Role Then?
My Part in Managing Direct Expenses
Reinforcement Check-in - True or False
Video: My Part in Managing Fixed Expenses
Reinforcement Check-in: Single Selection
CSRs Hold the Keys to Hospital Revenue
Reinforcement Check-in - True or False
Appointments Rule!
Reinforcement Check-in - Drag and Drop
Video: Take Time to Know Your Clients!
Reinforcement Check-in - Single selection
Reinforcement Check-in - Match each description to its term
Apply What You've Learned!
Workbook Activities
Dustin
Informative
Informative information for all CSRs
Kim
Basic Hospital Finance and Revenue Drivers for the CSR
Michelle
lots to learn
Great topic for understanding the finer point of running a clinic, not just what goes on infront
Juanita
Ok
Ok
Christine
Good title
Liked the text
Linda
VRCE Semester 2 Course 14 - Basic Hospital Finance and Revenue Drivers for the CSR
This course was very spot on, customers love it when we are personable and friendly to them and their pets.
Sabrina
Title describes exactly what is in this Course. Spot on.
The detail in this Course helped me understand our clinics processes more clearly. Excited to put what I have just learned to use immediately.
Malinda
Finance Basics
A+