Find your digital workbooks here. This is also where you will submit your completed semester workbooks.
In this course, you'll learn: 1. Why your role is so important to the practice. 2. Critical competencies of being an excellent, responsible Client Service Representative (CSR). 3. Great client communication, conflict resolution, & empathy skills.
In this course, you'll learn: 1. Who the key players are on the veterinary team. 2. Your role as a CSR on the team. 3. What you need to know about all practice areas of the hospital.
In this course, you'll learn: 1. How to identify and recognize common breeds of dogs and cats along with their common characteristics and medical conditions. 2. The difference between brachycephalic and dolichocephalic breeds/traits.
In this course, you'll learn: 1. To break down common veterinary terms that can be tough to understand. 2. Common root words, prefixes, and suffixes. 3. How to use these to decode terms and abbreviations.
